Terms and Conditions
Prices are subject to change without notice.
Price Guarantee
At ChequeStore.ca, we guarantee the best deals and prices on the internet for your printing. If you find a better deal, let us know, and we will beat it!
Order Issues
If you have any issues with your order, please contact us within 24 hours of delivery. We are not liable for any order problems reported after this time frame.
By placing an order online, via email, or by telephone, you agree to all stated terms and conditions.
Setup Charges
There will be no setup charge if your file is print-ready. If any work is needed to make your file print-ready, including resizing, pasting, or editing, a $100.00 setup charge per file will be added to your order.
Reprints
ChequeStore.ca will grant reprints only if the error was ours. We will not reprint low-resolution photos, bad files, or any customer file errors.
Refunds
All sales are final as each order is unique and has no resale value. If we verify an error on our part, we will reprint the order. No refunds or credits will be issued. Customers must notify ChequeStore.ca within 24 Hours of receiving the order to report any defects. Where replacement is appropriate, customers must return 100% of the received product in its original condition within 7 days of delivery. Shipping and expedited printing charges are non-refundable. Refunds are granted at ChequeStore.ca’s sole discretion and will be issued as store credit.
Warning: Low-Resolution Images
Low-resolution images (e.g., 72dpi jpegs from the internet) do not print well and may appear jagged and blurry. For best results, we recommend images be at least 240dpi.
Production Time
While we strive for fast production, the times listed on our website are estimates and not guaranteed. Contact us if you have a specific delivery date requirement. We are not responsible for delays or losses once the product is with the carrier. Refunds are not offered for delivery delays.
Color
We print to a “pleasing color” standard using standard ink densities. Therefore, there is no guarantee that your finished piece will look exactly like your printed sample from a home printer. Significant differences can occur between commercial printing firms. We aim to ensure the highest quality possible.
Customer Disks & Supplied Digital Information
All prices and quotations assume properly prepared files from the customer. ChequeStore.ca accepts no responsibility for errors in supplied files. We will make every effort to discover problems during the pre-flight stage but cannot guarantee error-free results.
Order Cancellation
Orders can be canceled upon request via email within 8 hours of the order or before production starts, whichever comes first. Cancelled orders are subject to applicable charges:
- $50.00 before a proof being sent.
- $100.00 after proof is sent but before customer approval.
- No refund after a job is approved or for graphic design services, file work, or proofs sent.
Refunds for cancellations will be processed within 10-15 business days and will account for labor and administrative fees.
Indemnification
Customers affirm ownership or publication rights to all submitted materials and agree to indemnify and hold harmless ChequeStore.ca against any claims, demands, or actions related to copyright or proprietary rights violations, libel, scandal, or privacy invasions. Customers agree to defend any such claims at their expense.
We reserve the right to refuse service to any customer.
All policies are subject to change without prior notification.
Chequestore.ca is online store operated by 11183559 Canada Inc. O/A as Yellow Thinking.
By placing your order with ChequeStore.ca, you agree to all terms and policies listed above.